How-To Videos
Short, practical walkthroughs from Cendien's ERP, managed IT and staffing teams — each with a step-by-step guide.

Episode H17 · How AI Agents Help People Learn a New ERP
An illustrative look at AI agents for in-app help, role-based learning paths and go-live training readiness. · 0:47

Episode H16 · AI Agents for Talent Management, With People Deciding
An illustrative look at AI agents for recruiting, skills planning and performance reviews, with people making every decision about people. · 0:52

Episode H01 · How to get Infor Lawson ready for a payroll tax update
A practical checklist for applying Infor Lawson payroll tax updates without surprises, with a one-minute video walkthrough. · 1:05

Episode H02 · How to choose your first AI pilot
Start AI the practical way: one real problem, clean data, clear guardrails, agreed success measures and a small pilot — with a one-minute video walkthrough. · 1:03

Episode H04 · How to write an AI acceptable use policy
Your staff are already using AI. A clear acceptable use policy covers approved tools, data that stays out, human review, disclosure and training — with a one-minute video walkthrough. · 0:59

Episode H03 · How to prepare Microsoft 365 for Copilot
Copilot shows people what they already have access to. Fix oversharing, tighten permissions, label sensitive content, clean up stale files and pilot first — with a one-minute video walkthrough. · 1:05

Episode H14 · How AI Agents Help With ERP Migrations
An illustrative look at AI agents for data clean-up, field mapping and test-load validation during an ERP migration. · 0:55

Episode H15 · How AI Agents Keep ERP Implementations on Track
An illustrative look at AI agents for requirements, testing and weekly status on an ERP implementation. · 0:52

Episode H07 · How to prepare for a move from Infor Lawson to Workday
Five steps to prepare for a move from Infor Lawson to Workday: document how you work, clean up data, map integrations, plan parallel payroll and plan for Lawson after go-live. · 1:02

Episode H05 · How to close out the year in Infor Lawson payroll
A practical year-end checklist for Infor Lawson payroll teams: lock the calendar, reconcile totals, clean up employee data, test the updates and review W-2s before release. · 1:06

Episode H06 · How to evaluate a managed service desk proposal
Before you sign a managed service desk contract, check five things: coverage, service levels, escalation, true cost and the transition plan. · 1:07

Episode H09 · How to get started with AI in Infor CloudSuite
Five steps to start using AI in Infor CloudSuite: pick a business problem, check data and security, use what Infor already offers, keep people in control, then measure and expand. · 1:07

Episode H08 · 5 ways AI can help your ERP team
Five practical ways AI can help ERP teams on Infor CloudSuite and other ERP platforms: faster answers, less manual work, earlier warnings, better forecasts and clearer processes. · 1:05

Episode H10 · What AI Agents Do Inside Your ERP: An Illustrative Walkthrough
An illustrative walkthrough of three everyday tasks an AI agent can take on inside an ERP, with people approving every action. · 1:03

Episode H11 · AI Agents for Finance Teams: 3 Month-End Tasks
An illustrative look at how AI agents can help with bank reconciliation, month-end accruals and variance questions. · 0:56

Episode H12 · AI Agents for HR: Onboarding, Employee Questions and Record Clean-Up
An illustrative look at AI agents for onboarding, employee questions and keeping employee records complete. · 0:57

Episode H13 · AI Agents for Supply Chain: Replenishment, Suppliers and Planning
An illustrative look at AI agents for replenishment, supplier performance and demand planning questions. · 0:54