Managed IT · Local government
Managed IT Services for Cities and Counties
Cendien runs IT for city hall, police, fire, public works and libraries, so a small IT staff (or none) can keep every department running, pass audits and stay inside a fixed budget.
- Texas DIR vendor and NCTRCA-certified MBE
- Every site covered: city hall, police, public works
- Documentation your auditors and council can read
- Responds to RFPs and cooperative purchasing
Get a fixed monthly quote
A Cendien managed IT lead replies within one business day. No obligation.
What would this cost you?
Estimated monthly cost
$6,638 / month
$6,200 – $7,075 · Advanced, one server, one location*
What we hear from city managers and IT directors
One IT person for every department
A single administrator covers city hall, the police department, utilities and the library, with no backup when they are out.
Ransomware risk keeps rising
Municipalities are frequent ransomware targets, and the insurer wants MFA, EDR and training you do not have time to roll out.
Budget cycles do not allow surprises
Council approved a number. Hourly IT bills and emergency projects blow through it by spring.
Built for how local government works
Coverage for every site
City hall, police and fire stations, public works yards and libraries on one managed network.
CJIS-aware security
Police systems handled to your agency's CJIS requirements, with access limited and logged.
Microsoft 365 for government
Accounts, email, Teams and SharePoint administered, with MFA and retention set up properly.
Audit-ready documentation
Asset lists, change records and runbooks your auditors, insurer and council can review.
Procurement made simple
Texas DIR vendor and NCTRCA-certified MBE; we respond to RFPs, RFQs and cooperative contracts.
A fixed annual number
One monthly fee you can put in the budget, locked for the term, with no hourly overages.
Packages and pricing
Compare every featureEssential
Co-managed with your IT staff
$47–$53 / user / month
- Help desk backup for your IT team
- Monitoring and patching
- Endpoint protection (EDR)
- Server and cloud backup
- Monthly service report
Standard
Fully managed IT
$62–$71 / user / month
- Everything in Essential
- Unlimited remote help desk
- Microsoft 365 and identity administration
- Network and firewall management
- Named account manager and quarterly reviews
- Documented runbooks on a shared SharePoint site
Advanced
Fully managed plus MDR security
$80–$91 / user / month
- Everything in Standard
- Managed detection and response (MDR)
- Phishing simulation and security training
- Vulnerability scanning
- Compliance documentation support
Three-year term, tools included. Servers, extra devices and extra locations are added at flat monthly rates.
* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.
How switching to Cendien works
- Step 1
Short scoping call
Thirty minutes to learn your sites, systems and what is not working.
- Step 2
Fixed quote
One monthly fee for a defined scope, sent within one business day of the call.
- Step 3
Two-week onboarding
We document everything, deploy tools and run alongside your current setup.
- Step 4
Go live
Your staff call us. Monthly reports and quarterly reviews begin.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
Frequently asked questions
Yes. Public agencies are Cendien core clients. Cendien, based in Carrollton, Texas since 1999, supports municipal departments including city hall, police, public works and utilities.
Get your fixed managed IT quote
Reply within one business day. Or call (214) 245-4580.