Managed IT · Special districts
Managed IT for Water, Transit and Utility Districts
Districts run lean. Cendien manages the office, the field sites and the security your board and insurer expect, so a small staff can focus on service instead of servers.
- Offices, plants and field sites on one plan
- Board-ready reporting every month
- Security your insurer will accept
- Public-agency procurement experience
Get a fixed monthly quote
A Cendien managed IT lead replies within one business day. No obligation.
What would this cost you?
Estimated monthly cost
$3,218 / month
$3,000 – $3,435 · Advanced, one server, one location*
Common district IT challenges
Sites spread across the district
Plants, pump stations, depots and offices each have their own network and nobody watching them.
Critical infrastructure is a target
Water and transit systems draw attacks, and the business network is often the way in.
No dedicated IT staff
The finance manager or an engineer handles IT on top of their real job.
What a district gets
Every site managed
Firewalls, switches and Wi-Fi at each location monitored and kept current.
Separation from operational systems
Business IT kept separate from plant and SCADA networks, with documented boundaries.
Security and backup
Endpoint protection, MFA and tested backups, with MDR on the Advanced package.
Help desk for office and field staff
One number and one queue for everyone, from the board secretary to field crews.
Board-ready reporting
Monthly service reports and a yearly roadmap your board can approve.
Fixed monthly fee
Per-user pricing with flat site add-ons, locked for the term.
Packages and pricing
Compare every featureEssential
Co-managed with your IT staff
$47–$53 / user / month
- Help desk backup for your IT team
- Monitoring and patching
- Endpoint protection (EDR)
- Server and cloud backup
- Monthly service report
Standard
Fully managed IT
$62–$71 / user / month
- Everything in Essential
- Unlimited remote help desk
- Microsoft 365 and identity administration
- Network and firewall management
- Named account manager and quarterly reviews
- Documented runbooks on a shared SharePoint site
Advanced
Fully managed plus MDR security
$80–$91 / user / month
- Everything in Standard
- Managed detection and response (MDR)
- Phishing simulation and security training
- Vulnerability scanning
- Compliance documentation support
Three-year term, tools included. Servers, extra devices and extra locations are added at flat monthly rates.
* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.
How switching to Cendien works
- Step 1
Short scoping call
Thirty minutes to learn your sites, systems and what is not working.
- Step 2
Fixed quote
One monthly fee for a defined scope, sent within one business day of the call.
- Step 3
Two-week onboarding
We document everything, deploy tools and run alongside your current setup.
- Step 4
Go live
Your staff call us. Monthly reports and quarterly reviews begin.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
Frequently asked questions
Cendien manages the district business network and keeps it separated from SCADA and plant systems with documented boundaries. Operational technology itself stays with your control-systems vendor unless scoped separately.
Get your fixed managed IT quote
Reply within one business day. Or call (214) 245-4580.