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(214) 245-4580Get my quote
Outsourced IT support
Outsourced IT Support When You Don’t Have an IT Department
Get a whole IT team for less than one hire. Cendien answers your staff’s tickets, secures every device and keeps Microsoft 365 and backups running, for a flat price per person.
- Unlimited remote help desk
- Security and backup on every device
- Microsoft 365 managed for you
- Flat price per person, per month
Since 1999Texas DIRNCTRCA MBEMicrosoft partner
Get a fixed monthly quote
A Cendien managed IT lead replies within one business day. No obligation.
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What would this cost you?
25
Estimated monthly cost
$1,888 / month
$1,750 – $2,025 · Standard, one server, one location*
Signs you have outgrown do-it-yourself IT
The "IT person" has another job
Your office manager or most technical employee spends hours a week fixing computers instead of their real work.
One phishing email from disaster
No MFA, no EDR and no tested backup means one click could stop the business.
Nobody knows how it is set up
Passwords live in someone's head and the network was set up by a contractor years ago.
Your outsourced IT department
Unlimited remote help desk
Staff call or email for anything, without watching the clock or the invoice.
New hires and departures handled
Accounts, laptops and access set up on day one and removed on the last day.
Microsoft 365 managed
Email, Teams, OneDrive and SharePoint configured, secured and supported.
Security on every device
EDR, patching and MFA, with phishing training on the Advanced package.
Backups that are tested
Servers and Microsoft 365 backed up and restored on a schedule to prove it works.
Advice before you buy
A named account manager who plans upgrades and helps you avoid the wrong purchase.
Packages and pricing
Compare every featureEssential
Co-managed with your IT staff
$47–$53 / user / month
- Help desk backup for your IT team
- Monitoring and patching
- Endpoint protection (EDR)
- Server and cloud backup
- Monthly service report
Recommended
Standard
Fully managed IT
$62–$71 / user / month
- Everything in Essential
- Unlimited remote help desk
- Microsoft 365 and identity administration
- Network and firewall management
- Named account manager and quarterly reviews
- Documented runbooks on a shared SharePoint site
Advanced
Fully managed plus MDR security
$80–$91 / user / month
- Everything in Standard
- Managed detection and response (MDR)
- Phishing simulation and security training
- Vulnerability scanning
- Compliance documentation support
Three-year term, tools included. Servers, extra devices and extra locations are added at flat monthly rates.
* Prices shown are planning estimates for typical environments, not an offer or a binding quote. Rates, packages and add-ons may change at any time without notice. Your price is set only in a written proposal and signed agreement, after Cendien reviews your environment, scope and requirements.
How switching to Cendien works
- Step 1
Short scoping call
Thirty minutes to learn your sites, systems and what is not working.
- Step 2
Fixed quote
One monthly fee for a defined scope, sent within one business day of the call.
- Step 3
Two-week onboarding
We document everything, deploy tools and run alongside your current setup.
- Step 4
Go live
Your staff call us. Monthly reports and quarterly reviews begin.
Since 1999
Supporting organizations from Carrollton, Texas
Texas DIR
Vendor for public-sector purchasing
NCTRCA MBE
Certified minority business enterprise
Microsoft partner
Also an Infor and Oracle partner
FAQ
Frequently asked questions
Cendien outsourced IT support (the Standard package) is $62 to $71 per user per month with tools included. A 25-person organization with one server typically pays about $1,750 to $2,050 a month.
Get your fixed managed IT quote
Reply within one business day. Or call (214) 245-4580.