AI Specialist — Oakland, Michigan (Hybrid)

About This Role

Cendien is seeking a full-time, hybrid AI Specialist to support Oakland County, Michigan's technology and digital transformation initiatives. You will bridge the gap between county stakeholders and technical teams by eliciting and validating business needs, analyzing current processes and systems, and translating requirements into actionable technical solutions. Position Type: Hybrid — minimum 2 days per week onsite; remote days require an adequate home office following standard County work hours.

Responsibilities

• Elicit, analyze, specify, and validate the business needs of project stakeholders through interviewing stakeholders and analyzing current business processes and systems
• Apply proven communication, analytical, and problem-solving skills to support projects and ensure deliverables are met according to specifications
• Perform data analysis, design solutions, and write technical requirements
• Test and implement technology solutions
• Conduct research and create procedures to improve existing systems
• Provide training and support to users
• Write Requests for Proposals (RFPs) and Contract Scope of Deliverables

Requirements

• 5+ years of experience as a Business Analyst / Business Systems Analyst
• Strong experience using the M365 Productivity Suite
• Proven experience working on IT Infrastructure projects
• Demonstrated problem-solving skills, including issue identification, obstacle resolution, and solution implementation
• Excellent written and verbal communication skills
• Ability to successfully multi-task and prioritize work across active projects
• Passionate about delivering the ultimate customer experience

Benefits